Terms and Conditions of Qatras Mall App
1. IDENTITY OF SUPPLIER
Unless stated to the contrary on this website, the goods and services supplied in accordance with any contract made through this website are supplied by Qatras Mall.
2. GENERAL
Orders/delivery requests placed by using this website, along with access to it, are granted strictly in accordance with these Terms and Conditions. Please read these Terms and Conditions carefully and print and keep a copy of them for your reference. These Terms and Conditions apply to your order/delivery request. We may change our Terms and Conditions at any time, so please do not assume that the same terms will apply to future orders/delivery requests. We reserve the right to:
Modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website.
Change the Terms and Conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change to the conditions, then you must immediately stop using the website.
3.LINKING
Certain links in this website will lead to websites which are not under the control of Qatras Mall. When any of these links are activated you will leave Qatras Mall's website and Qatras Mall has no control over and will not accept responsibility, or liability, for any material or service contained on any website which is not under the control of Qatras Mall nor does the existence of such links represent any endorsement or other acceptance of responsibility or liability by Qatras Mall for any goods or services provided or available on such sites.
4. CONTRACT CREATION AND ELECTRONIC CONTRACTING
The technical steps required to create the contract between you and us are as follows:
You place the order for your products on this website by pressing the ‘complete my order’ button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on this website.
We will send to you an order acknowledgment email detailing the products you have ordered. Order acceptance and the completion of the contract between you and us will take place at the point of purchase unless we have notified you that we do not accept your order or you have canceled it in accordance with the instructions below.
5. ONLINE SHOPPING
Delivery for all services will be available in restricted areas. Collection for orders placed via qatrasmall.co.uk is available from Qatras Mall, [Insert Address], Milton Keynes, MK6 [Insert Code].
Free delivery applies to selected postcodes and order values only. There is a charge for delivering your order. Collection in-store is free.
Delivery charges as outlined on the Delivery page of our website.
6.DELIVERY AND COLLECTION ARRANGEMENTS
We shall use reasonable endeavors to meet any date agreed for delivery but shall not be liable for any losses, costs, damages, or expenses incurred by you or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
We will provide an option for you to collect your order from our store at the Qatras Mall location. We reserve the right to restrict deliveries in certain areas.
If you are not at home when the goods are delivered, we may leave the goods at a safe place or with a neighbor based on your delivery instructions. If no instructions are provided and the goods are stolen or damaged, we do not accept liability.
7. PAYMENT SECURITY POLICY
We understand your concerns with security and your peace of mind and safety are of the utmost importance to us. As a result, we have developed a highly secure online ordering facility for qatrasmall.co.uk.
We use Secure Sockets Layer (SSL) technology to encrypt your details as they are being transmitted to us, ensuring your personal and payment information is kept private.
8. AVAILABILITY
If for any reason beyond our reasonable control, we are unable to supply a particular item, we will attempt to deliver a substitute item. If the substitute item is more expensive, we will charge you only the price of your selected item.
9 CANCELLATION RIGHTS
You are entitled to cancel this contract within 14 days after the day on which you receive the goods or services. Your right to return products does not apply to goods made to your specification, clearly personalized, or those liable to deteriorate or expire rapidly.
10 DELIVERY CHARGES
Free delivery on all orders over £50 for Milton Keynes.
On all orders under £50, a standard £4.99 charge will apply.
Free delivery on all orders over £75 Tuesday to Friday, anywhere in the United Kingdom.
On all orders under £75, a standard £7.99 charge will apply.
11 GUARANTEES AND RETURNS
You are covered by our quality guarantee on every product. If you are not entirely satisfied, we will refund and replace any item (excluding perishable goods) within 5 days of your order date, subject to due compliance by you with these Terms & Conditions.
12 SHOPPING AND DELIVERY
Shopping must be completed in time for delivery. For next-day delivery, you need to complete your shopping before 12 pm the day before the delivery date.
Goods will always be delivered to the customer's registered delivery address unless, when booking, an alternative address within the delivery area is given.
13 SPECIFIC EXCLUSIONS
- Some items available in-store may not be available online. Other items may be excluded at various times.
14 DELIVERY SERVICE GUARANTEES AND RETURNS
- We offer a quality guarantee on every product. Please contact our customer service team if you need assistance. We will refund and replace items (except perishable goods) within 5 days of your order date, subject to compliance with these Terms & Conditions.
